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Pro Tech Fire & Water Damage Restoration Service Area
On Call – 24/7 Emergency Services Available
Pro Tech Services has been servicing the fire & water damage restoration needs Dallas/Fort Worth metroplex since 1988. We are bonded and insured for your protection and ours. Free estimates including recommending services are available to you. Remember Pro Tech for all of your cleaning and removal needs, we are here to help you 24 hours a day.
Serving All of D/FW since 1988
Pro Tech is Here for You
Pro Tech is a full-service damage restoration and professional cleaning company serving Dallas for over 30 years. We work with you and your insurance company to get your home or business comfortable, clean, and safe.
Our technicians go through an extensive amount of training and are certified for the various services that Pro Tech offers. We make sure that our technicians are dependable, professional, responsive and timely. We know that your time is valuable and you want the job done right and in a timely manner.
No job is too large or too small, we make it happen and give you the best quality work at a competitive price.
Pro Tech Customer Reviews
I graded them 40% for billing us for damages their workers caused. I applied a low grade for taking our recovery depreciation written in the contract which should go to the home owner. Everything has depreciated value before they remove it. The insurance company pays you for this loss value. His contracts takes it. I graded you unsatisfactory for not completing the job. As soon as he got the last check, he was gone. This is a life lesson and axiom for everyone: Business is gaining an advantage from a financial or physical goods transactions over the buyer or seller. In others, in most situations no matter what you buy from a person or company, you will pay more than what they paid even if it is heavily discounted. Like another customer said below, they are very unethical and uncaring. No matter if you do work on someone's house, you must do whatever it takes to fix anything that your employees break.
Damaged quite a bit of my furniture during the repair process. Company was professional and great to work with but they did damage a lot of my furniture and didn’t offer to repair or replace any of it. Would definitely recommend as they are reliable and appear to do good work but move your own furniture because their crew doesn’t care if they damage it or not and when I reached out to the owner he said he would look into it and then never followed up with me.
Awesome company. Professional , friendly and they get the job done the right way the first time. Tyler goes above and beyond.
I had severe water damage in my house during the winter storm. I was obligated to contract this company because everyone else was swamped.I only want them to mitigate water. They made sign a contract that I was going to hire them to repair the house as well. I just wanted to dry my house.After 2 weeks when I was a little more come I told them I needed an estimate for the repairs. Rudy said I can’t do that and he canceled the contract, removed the machines and said he would return the rugs he took to clean. After a week after he canceled the contract I began to asking for a final bill. I told him the house still had water residuals and I hired another company to finished his job and it was very important to get asp the final bill. I sent a letter letting him know the insurance was working on the scoop of work and it was very important to get his bill. It took him 4 months to send the bill to the Insurance after they had paid the mitigation to the other company.Long story short he billed for cleaning rugs that he didn’t clean and over 10k for mitigation he didn’t finished.He took advantage of the opportunity to ever bill for services he didn’t perform and he caused a huge billing confusion with the insurance company.I wouldn’t recommend this company. They are not Ethical. They still want me to pay for service they didn’t do.Be very careful with them and READ the contract!!!
I have used them every time I needed work in my rental property. They are responsible and helpful. I recommend Pro-Tech to my friends, coworkers and family.
I have found Pro Tech to be the kind of company that always puts it’s client first. Their customer service is first class with immediate follow-up. They are big enough to get the job done right and on time, but they are not so big that they don’t know your name.
Just wanted to say thank u for all the work y'all did. Everything came out perfect. The workers were kind and friendly. A job well done... Thanks...
Protech Services are courteous and professional always! Their quality of work has exceeded our expectations! They did a thorough and professional job in remediating my home. The staff is efficient & reliable. The team is the engine that makes things run smoothly. I’m glad that I found this company! The head of team and the rest of the staff for being such absolute professionals. I highly recommend them for anyone I know! Thank you!!
I want to give a shout out to this wonderful professional team that did an over the top job on my bathroom and kitchen. They came in and walked me through the whole process on what to expect and an estimated time of completion. When they left my home it was like a brand new house. I can not thank you enough for how all turned out. I highly recommend Protech Services for any and all renovations you may have where it be personal and/or any insurance claims you may have. The team work is absolutely nothing I have ever seen! Thank you!!!!
I got Protech from the Better Business Bureau. They have an A + rating. I was very pleased with them. They have a very honest and polite staff and workers. They keep you updated on the progress and make suggestions to make the restoration beautiful. My home turned out lovely. They worked with the insurance company , when they didn't want to pay enough for a quality job. They were terrific. You cannot go wrong by hiring them.
Wow Wow Wow ! thank you thank you thank you !* for the amazing work (and fast). If and when we have another water damage issue again we will use in the future. Def recommend if you need someone honest and fast I would say these are the go to guys.
I've used ProTech for 3 claims over the last 18 years. Unfortunately, disaster usually strikes when you're least expecting it. I've been able to reach out to my insurance and bring in ProTech Services and contain the issue in a short amount of time. They have been able to explain the process to help me understand the next steps so that I can understand what to expect and what I'm paying for. Insurance claims can be complicated however their IICRC certified technician Adriana is amazing at breaking down the work done and mapping it to the expenses incurred. That really helps to understand the expenses. I'd highly recommend this talented group of water damage professionals.
