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Water Damage Restoration & Fire, Smoke Damage Restoration in Rockwall, TX
On Call – 24/7 Emergency Services Available
Pro Tech Services has been servicing the Rockwall area since 1986. We are bonded and insured for your protection and ours. Free estimates including recommending services are available to you. Remember Pro Tech for all of your cleaning and removal needs, we are here to help you 24 hours a day.
Pro Tech Customer Reviews
ProTech – Owner = Rudy and his son were very professional, skilled, qualified, certified, and principled. They want to assure you get your life back as fast as possible.We were in Chicago for a 1 ½ week's vacation when we came back we had a floor in our Master Bedroom, Closet, Bathroom, Powered Room, and another area on the main floors that were very much affected by the Water Damage leak from the master bedroom. I called my Insurance company Branch and they provided me with Service Master, and ServPro = none of these companies could even come out for 2 weeks to look at the house.I called ProTech at 2:00 PM and within half an hour I got a call back from one of their team members and a follow-up call from Rudy – he said we will be coming to your house at 4:00 PM. Rudy has so much knowledge in construction, lots of experience working with insurance companies, and has an amazing team working with him. He also assures all subcontractors have the highest standards. We had a flooring company and counter company who came out and the work was very clean.I would recommend ProTech to any of my family and friends. Love to work with them. Amazing family values and amazing ethics in the industry.
Tommy was on time, courteous, efficient and helpful. I have used ProTech since 2017. Excellent local company and better than any national franchises.
I got the name of this company from the BBB website. They have an A+ rating so I decided to give them a call. Adriana, Christina, and their team responded, came out right away, and gave an estimate for the bathroom remodel. Out of 3 estimates they had the best price and we liked them best. They worked with our insurance company and met their requests perfectly. They did a great job on the demo and new install. Cleaned up very thoroughly and made all aspects of the job to our liking.Their crew was on time and did a great job. They made sure that my wife and I were happy with all the choices we made on the remodel. If I liked something and my wife didn't, they continued to find more patterns until we both were happy and satisfied. The end results was amazing and we are very happy with the remodel. I highly recommend them and will use them again for future projects. I give them a 5 star rating.
Almost got T-boned by a careless driver in their company service vehicle off sandly lake and 635. They ran a red light and then flipped US off with our young son in the car. Completely unprofessional and DANGEROUS!
Chris the guy who came out to help us, did amazing. I had some plumbing issues with my toilet and he gave 100%. He was very fast. I’m very satisfied with the service👍
I graded them 40% for billing us for damages their workers caused. I applied a low grade for taking our recovery depreciation written in the contract which should go to the home owner. Everything has depreciated value before they remove it. The insurance company pays you for this loss value. His contracts takes it. I graded you unsatisfactory for not completing the job. As soon as he got the last check, he was gone. This is a life lesson and axiom for everyone: Business is gaining an advantage from a financial or physical goods transactions over the buyer or seller. In others, in most situations no matter what you buy from a person or company, you will pay more than what they paid even if it is heavily discounted. Like another customer said below, they are very unethical and uncaring. No matter if you do work on someone's house, you must do whatever it takes to fix anything that your employees break.
Damaged quite a bit of my furniture during the repair process. Company was professional and great to work with but they did damage a lot of my furniture and didn’t offer to repair or replace any of it. Would definitely recommend as they are reliable and appear to do good work but move your own furniture because their crew doesn’t care if they damage it or not and when I reached out to the owner he said he would look into it and then never followed up with me.
Awesome company. Professional , friendly and they get the job done the right way the first time. Tyler goes above and beyond.
I had severe water damage in my house during the winter storm. I was obligated to contract this company because everyone else was swamped.I only want them to mitigate water. They made sign a contract that I was going to hire them to repair the house as well. I just wanted to dry my house.After 2 weeks when I was a little more come I told them I needed an estimate for the repairs. Rudy said I can’t do that and he canceled the contract, removed the machines and said he would return the rugs he took to clean. After a week after he canceled the contract I began to asking for a final bill. I told him the house still had water residuals and I hired another company to finished his job and it was very important to get asp the final bill. I sent a letter letting him know the insurance was working on the scoop of work and it was very important to get his bill. It took him 4 months to send the bill to the Insurance after they had paid the mitigation to the other company.Long story short he billed for cleaning rugs that he didn’t clean and over 10k for mitigation he didn’t finished.He took advantage of the opportunity to ever bill for services he didn’t perform and he caused a huge billing confusion with the insurance company.I wouldn’t recommend this company. They are not Ethical. They still want me to pay for service they didn’t do.Be very careful with them and READ the contract!!!
I have used them every time I needed work in my rental property. They are responsible and helpful. I recommend Pro-Tech to my friends, coworkers and family.
I have found Pro Tech to be the kind of company that always puts it’s client first. Their customer service is first class with immediate follow-up. They are big enough to get the job done right and on time, but they are not so big that they don’t know your name.
Just wanted to say thank u for all the work y'all did. Everything came out perfect. The workers were kind and friendly. A job well done... Thanks...
I can’t even tell you how grateful we are for Pro Tech Services! Our family had a horrible experience with an Insurance Company and when we started working with Pro Tech, the insurance company started treating us right. Pro Tech know what they’re doing and how insurance companies operate. We can now enjoy the home they helped us restore! Thank you! You will always be close to our hearts!!!
Protech Services are courteous and professional always! Their quality of work has exceeded our expectations! They did a thorough and professional job in remediating my home. The staff is efficient & reliable. The team is the engine that makes things run smoothly. I’m glad that I found this company! The head of team and the rest of the staff for being such absolute professionals. I highly recommend them for anyone I know! Thank you!!
I want to give a shout out to this wonderful professional team that did an over the top job on my bathroom and kitchen. They came in and walked me through the whole process on what to expect and an estimated time of completion. When they left my home it was like a brand new house. I can not thank you enough for how all turned out. I highly recommend Protech Services for any and all renovations you may have where it be personal and/or any insurance claims you may have. The team work is absolutely nothing I have ever seen! Thank you!!!!
I recently used ProTech Services on a roof claim. Our experience with ProTech was amazing. They are very professional, do excellent work and assisted me in understanding the whole insurance claim process. I would definitely recommend ProTech Services.
I got Protech from the Better Business Bureau. They have an A + rating. I was very pleased with them. They have a very honest and polite staff and workers. They keep you updated on the progress and make suggestions to make the restoration beautiful. My home turned out lovely. They worked with the insurance company , when they didn't want to pay enough for a quality job. They were terrific. You cannot go wrong by hiring them.
Wow Wow Wow ! thank you thank you thank you !* for the amazing work (and fast). If and when we have another water damage issue again we will use in the future. Def recommend if you need someone honest and fast I would say these are the go to guys.
I've used ProTech for 3 claims over the last 18 years. Unfortunately, disaster usually strikes when you're least expecting it. I've been able to reach out to my insurance and bring in ProTech Services and contain the issue in a short amount of time. They have been able to explain the process to help me understand the next steps so that I can understand what to expect and what I'm paying for. Insurance claims can be complicated however their IICRC certified technician Adriana is amazing at breaking down the work done and mapping it to the expenses incurred. That really helps to understand the expenses. I'd highly recommend this talented group of water damage professionals.
Serving All of D/FW since 1986
Covering these Cities & Surrounding Areas: Dallas, Garland, Arlington, Fort Worth, Irving, Lewisville, Denton, Carrollton, Plano, Richardson, McKinney, Frisco, Mesquite, Allen, DeSoto, Flower Mound, Rowlett, Grand Prairie, Euless, Mansfield, Grapevine, North Richland Hills, Wylie, Rockwall, and more.
Pro Tech is Here for You
Pro Tech is a full-service damage restoration and professional cleaning company serving Rockwall for over 37 years. We work with you and your insurance company to get your home or business comfortable, clean, and safe.
Our technicians go through an extensive amount of training and are certified for the various services that Pro Tech offers. We make sure that our technicians are dependable, professional, responsive and timely. We know that your time is valuable and you want the job done right and in a timely manner.
No job is too large or too small, we make it happen and give you the best quality work at a competitive price.
“Due to a upstairs leak from my ac unit, I needed help from a good water damage restoration company asap and out of all the places I called they made time for me and came out quickly.”
– Jamie P. on Google
“They keep you updated on the progress and make suggestions to make the restoration beautiful. My home turned out lovely.”
– Kathy M. on Google
“They came in and walked me through the whole process on what to expect and an estimated time of completion. When they left my home it was like a brand new house.”
– Joan B. on Google